Fill Logistics Gaps with Virtual Switching

Interesting phrase, but what does "Virtual Switched" mean? Virtual switched service, at face value is similar to what the big LEC's (Local Exchange Carriers) call Remote Call Forwarding (RCF). In that regard, a Virtual switched service allows you to have a local or toll-free number that is not connected to a physical service provided by VCTS. This allows the service to be used in a variety of different ways.

For example, a small office/home office/start up might need a published number right away, so that they can get their business started. But, that business does not have office space yet. They can have a virtual switched number published and it will ring to another number when called, such as a home land line or cellular phone. We can ring one or many destinations with virtual switched numbers.

Virtual switched can be used when moving a business. If you are in a position where you are moving before phone service can be established in your new location, virtual switched can fill that gap for you, so you do not miss important business.

Virtual switched numbers can also be used to have a presence in an area where you are not physically located. Get a number from us that is in Georgia, for instance, and have it ring to your office in Ohio.

The possibilities are endless, and this is just the beginning. A primary difference between virtual switched numbers and remote call-forwarding, is that we can add additional services to virtual switched numbers.

Services such as Auto Attendant, faxing, unified messaging, Ring groups and Automatic call distribution to name a few.

FAQs

• Q: What in the world is a virtual switched line?
  A: It is our version of remote call forwarding. It is a phone number that exists in software only and is typically forwarded to another number, such as a cell phone or a physical line. But it could also be an auto attendant or voice mail box in our hosted service, as well.
  
• Q: So, why not just call it RCF like everyone else?
  A: Not sure why the industry went with "virual switched line", but it did.
  
• Q: How is this billed?
  A: Flat rate for the number, plus usage.
  

The Choice is Yours

With so many cloud phone service options to choose from, you can rest assured that VCTS will design a customized cloud telephone solution that is flexible, secure and on budget.